Insurance and Safety
Insurance and Safety Commitment at St John’s Wood Movers
St John’s Wood Movers is an insured removal company dedicated to protecting our customers, their property, and our team at every stage of the moving process. From carefully planned risk assessments to robust public liability insurance and rigorous staff training, we place safety and protection at the heart of everything we do.
Whether you are moving a small flat or a large family home, you can be confident that your belongings and your property are in responsible, well insured hands.
Fully Insured Removal Company
Choosing an insured removal company is essential for peace of mind. St John’s Wood Movers operates with comprehensive insurance cover to help safeguard you against the unexpected and to support a professional, accountable service.
Public Liability Insurance for Your Protection
Our public liability insurance is in place to provide protection in the unlikely event of accidental damage or injury during your move. This cover is designed to respond to incidents that may occur while our team is working in your home, building, shared areas, or on the surrounding premises.
By maintaining appropriate levels of public liability insurance, we demonstrate our commitment to operating responsibly and protecting customers, visitors, and the general public. It also underpins our relationships with landlords, building managers, and commercial clients who require proof that all work is carried out by a properly insured removal company.
Insurance Aligned With Professional Standards
We regularly review our insurance arrangements to ensure they remain aligned with industry standards and the types of removals we undertake. This includes considering the size and complexity of our moves, access conditions, and the environments we work in, such as high rise apartment buildings, period properties, and busy city locations.
Staff Training and Professional Competence
Safe removals begin with a well trained team. Our movers receive structured, ongoing training so that every job is carried out with skill, care, and an understanding of safe working practices.
Manual Handling and Safe Lifting
All staff are trained in correct manual handling techniques to reduce the risk of injury and protect your belongings. This includes using safe lifting methods, working in pairs or teams for heavy items, and employing the right equipment such as dollies, skates, and lifting straps where appropriate.
By focusing on correct lifting and carrying, we minimise strain on our team and help prevent avoidable damage to furniture, walls, floors, and doorways.
Secure Packing and Loading Procedures
Our training programmes cover professional packing, wrapping, and loading methods. Staff are instructed in how to handle fragile items, appliances, artwork, and bulky furniture safely, and how to secure loads properly inside the removal vehicle.
This structured approach reduces the risk of items shifting in transit and ensures that each move proceeds with maximum protection for your belongings and your property.
Personal Protective Equipment and On Site Safety
Personal protective equipment, or PPE, forms an important part of our safety culture. Our teams are supplied with appropriate PPE and are trained to use it correctly on every move.
PPE for Safe Removals
Depending on the nature of the job, our movers may use items such as protective gloves, safety footwear, and high visibility clothing. These help prevent common on site injuries such as cuts, slips, and trips, and ensure that staff remain visible and secure, particularly when working near roads, car parks, or shared access areas.
In addition to personal protection, we use removal blankets, corner guards, floor runners, and other protective materials to shield walls, bannisters, doors, and flooring from scuffs and scrapes during the move.
Safe Working Practices on Your Premises
Our teams follow clear procedures for maintaining a safe working environment at your property. This includes managing walkways, keeping access routes clear of trip hazards, and using agreed lifting points for heavy or awkward items.
We also take care to minimise disruption to neighbours and other building users by working efficiently, managing noise where possible, and ensuring entrances, corridors, and lifts are left clean and tidy once the move is complete.
Risk Assessment Process for Every Move
A thorough risk assessment is central to how we plan and carry out removals. By identifying potential hazards in advance, we can put practical measures in place to control risk and protect everyone involved.
Pre Move Assessment and Planning
Before your move, we gather detailed information about both the collection and delivery addresses. This may include property layout, access routes, parking arrangements, stairs or lifts, and any particularly fragile or high value items.
Where necessary, we conduct a site visit so that our team can familiarise themselves with the property and plan the safest, most efficient route for moving items. This preparation helps to reduce delays on the day and allows us to allocate the right staff, vehicles, and equipment.
Dynamic Risk Assessment on the Day
On moving day, our team leader carries out a dynamic risk assessment as soon as they arrive. This involves reviewing access, noting any new hazards, and confirming that the planned approach is still suitable. If anything has changed, such as building works, blocked access, or severe weather, the team adjusts their methods accordingly.
Throughout the move, our staff remain alert to developing risks and are empowered to pause work if something needs to be made safe before continuing. This responsive approach keeps the focus on safety at every stage.
Why Our Insurance and Safety Measures Matter
Using an insured removal company that takes safety seriously means fewer worries for you. Our public liability insurance, strong training standards, effective PPE use, and structured risk assessment process work together to create a smooth, secure moving experience.
At St John’s Wood Movers, we believe that professional removals are about more than simply transporting boxes. They are about protecting people, property, and possessions through careful planning, responsible working practices, and robust insurance cover you can rely on.
